Role:
Product Designer
Tags:
Mobile
Study case
UX Research
A medication management app designed to help people organize treatments, build consistent routines, and manage changing schedules with less effort.
Medication management is rarely a one-time task. Treatments change, doses repeat, and schedules need constant attention.
Medtime explores how a simpler, more flexible experience can help people manage these routines — from setting up reminders to tracking treatment progress and finding pharmacies.
The goal wasn't to add more features. It was to make everyday medication management require less effort.
Most reminder experiences work well for simple schedules. But complexity grows when people need to manage multiple medications, recurring treatments, or different doses throughout the day.
This creates unnecessary setup work and makes routines harder to maintain.
Research identified two user groups with distinct expectations around medication management.
| User Group | Primary Need | Pain Point |
|---|---|---|
| 👨🎓 Young Patients | Simple medication reminders | Reminder setup is too complex |
| 🏋️ Busy Professionals | Flexible recurring schedules | Need to recreate schedules every week |
I created low-fidelity prototypes to explore the main medication management flows and test whether users could configure their routines easily.
Early usability testing exposed friction in three areas:
Users needed a dedicated way to manage treatments that repeat.
Creating reminders one by one made setup unnecessarily time-consuming.
Users expected more control over how their medication appeared in the calendar.
Testing also revealed an expectation beyond reminders: users wanted pharmacy recommendations after adding a prescription.
These findings shifted the focus from individual screens to the overall medication management workflow.
| Theme | Problem | Decision | Why |
|---|---|---|---|
| Make recurring treatments easier to manage | Recurring medication was difficult to distinguish from one-time reminders. | Introduce a dedicated area for recurring treatments and customizable categories. | Separate organization makes ongoing medication easier to find and manage, while categories let users structure treatments around their own routines. |
| Reduce repetitive reminder setup | Adding multiple doses required too many individual actions. | Allow users to configure multiple reminders from one screen and select common dosage patterns, such as three times per day. | Reduce repeated input without removing control over individual schedules. |
| Give users more control over scheduling | Different users preferred different ways to view their medication calendar. | Explore alternative calendar layouts and clearer schedule organization. | Medication schedules vary. The interface should adapt to users' routines rather than force everyone into one pattern. |
| Connect medication planning with pharmacy discovery | Users expected help finding pharmacies after creating a prescription. | Include pharmacy recommendations as part of the broader medication journey. | Consider what users need after setting up a reminder, not only the reminder itself. |
The high-fidelity prototype brought these decisions together into a more structured medication management experience.
A dedicated recurring medication section and customizable categories help users distinguish ongoing treatments and organize them around daily routines.
Users can create multiple reminders in one flow or choose common dosage patterns. This reduces repetitive setup while keeping scheduling flexible.
A progress view helps users track dosage changes, follow treatment stages, and see upcoming adjustments — making ongoing medication routines easier to manage.
Medtime evolved into a more complete medication management experience, addressing key usability issues around reminders, recurring treatments, and scheduling.
The result connects medication organization, treatment progress, and pharmacy discovery — making everyday tasks simpler and more intuitive.
User groups identified
Usability issues uncovered
Key experience areas improved
Unified medication experience
Usability testing round
High-fidelity prototype
Good medication UX balances simplicity with flexibility. Early testing helped uncover workflow issues before visual refinement, reinforcing the value of designing around user behavior and the full journey — not just individual screens.